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Digital Marketing Video Editing VFX & Motion Social Media Strategy Customer Communication AI Tools E-Commerce Lead Generation Content Creation Analytics & Reporting Digital Marketing Video Editing VFX & Motion Social Media Strategy Customer Communication AI Tools E-Commerce Lead Generation Content Creation Analytics & Reporting
Rohit Maheshwari

A creative mind
with measurable results

"Client satisfaction isn't just a goal — it's the foundation of every decision I make."

Rohit is a client-focused digital professional experienced in communication, customer interaction, social media marketing, lead generation, content creation, and business operations. He brings a blend of creative thinking and analytical precision to every project.

With hands-on experience in digital marketing campaigns, e-commerce management, video editing, VFX, and AI-powered tools, Rohit bridges the gap between creative storytelling and data-driven growth. Currently pursuing B.Com at the University of Delhi.

2+
Years Experience
5+
Key Projects
84%
Class XII Score
Delhi
Based In

Work Experience

Proven track record in digital marketing, lead generation, and customer communication across fast-paced environments.

Achieving Miles
Digital Marketing Executive
Jan 2020 – July 2022  ·  2.5 Years
  • Planned and executed social media campaigns across Instagram, Facebook, and LinkedIn — consistently growing page engagement.
  • Created compelling captions, content calendars, and creatives aligned with brand identity and campaign goals.
  • Collaborated with designers and clients to produce basic video assets and promotional materials.
  • Generated and tracked leads through targeted digital outreach, maintaining regular client coordination.
  • Prepared weekly and monthly analytics reports to monitor performance and fine-tune strategies.
  • Managed posting schedules, engagement responses, and community growth activities.
Social Media Content Planning Lead Gen Analytics Client Coordination
Reliance Jio
Lead Generation Intern
3 Months  ·  Internship
  • Conducted outbound customer calls to introduce and explain Jio Fiber broadband plans and benefits.
  • Performed KYC verification and ensured accurate documentation for new customer onboarding.
  • Scheduled and coordinated installation appointments, maintaining a smooth customer experience pipeline.
  • Addressed and resolved customer queries with empathy, professionalism, and accurate product knowledge.
  • Supported the sales team in converting leads into confirmed subscribers, contributing to monthly targets.
Customer Calling KYC Verification Lead Conversion Query Resolution

Project Highlights

A curated selection of impactful projects spanning e-commerce, digital marketing, social media, and data analytics.

🛒 E-Commerce
01
E-Commerce Customer Management

End-to-end customer management system for an online retail operation — from order handling to post-sale support and retention strategies.

Key Responsibilities
  • Managed product listings, inventory, and pricing across multiple platforms
  • Handled customer queries, complaints, and return/refund coordination
  • Implemented retention strategies increasing repeat purchase rates
  • Tracked order fulfillment and delivery SLAs using management dashboards
Shopify CRM Tools Customer Support Order Management
📣 Marketing
02
Digital Marketing Campaign Management

Strategized and executed full-funnel digital marketing campaigns across paid and organic channels for brand growth.

Key Responsibilities
  • Developed campaign strategies aligned with business goals
  • Managed ad creatives, copy, and scheduling across platforms
  • Monitored KPIs and prepared data-backed performance reports
Meta Ads Google Ads Campaign Strategy Analytics
📈 Social Media
03
Social Media Growth & Engagement

Built and scaled brand presence on Instagram and Facebook through consistent content, community engagement, and strategic growth tactics.

Key Responsibilities
  • Created content calendars and managed daily publishing
  • Grew follower count and organic reach through Reels and Stories
  • Ran engagement campaigns and analyzed audience insights
Instagram Facebook Content Calendar Reels
📦 Dropshipping
04
Dropshipping E-Commerce Business

Independently launched and operated a dropshipping business — handling supplier relations, marketing, and customer experience end-to-end.

Key Responsibilities
  • Identified winning products using market research tools
  • Set up and managed online store with optimized product pages
  • Ran targeted paid campaigns for product promotions
Dropshipping Product Research Store Setup Paid Ads
📊 Analytics
05
Marketing Analytics & Optimization

Built structured reporting frameworks and optimization workflows to improve ROI across digital marketing campaigns.

Key Responsibilities
  • Tracked and visualized campaign metrics using dashboards
  • Identified performance bottlenecks and A/B tested solutions
  • Compiled monthly reports with actionable insights for clients
Google Analytics A/B Testing Reporting ROI Tracking

Skills & Capabilities

A versatile skill set spanning creative, technical, and communication domains — built through real-world experience and continuous learning.

🗣️ Client & Communication Skills
Client Relationship Management Customer Support Query Resolution Email Communication Presentation Skills Negotiation Active Listening Cross-functional Coordination
📲 Digital Marketing & Content
Social Media Marketing Content Calendar Management Meta Ads Google Ads SEO Basics Lead Generation Caption Writing Campaign Strategy Brand Positioning
🎬 Design, Video Editing & VFX
Adobe Premiere Pro After Effects CapCut Canva Video Color Grading Motion Graphics VFX Compositing Reels Editing Thumbnail Design
🤖 AI & Automation
ChatGPT Claude AI Midjourney / Image AI AI Copywriting Tools Workflow Automation AI Video Tools Prompt Engineering
🛒 E-Commerce & Business
Shopify Dropshipping Product Research Order Management Inventory Tracking Customer Retention Google Analytics Excel / Google Sheets Business Operations A/B Testing

Education & Training

2023 – 2026
Bachelor of Commerce (B.Com)
Swami Shraddhanand College, University of Delhi
Ongoing — Final Year
2022 – 2023
12th Class — CBSE
Senior Secondary School
84% Overall

Let's Work Together

Open to exciting opportunities in digital marketing, content creation, video production, and customer-focused roles. Let's create something great.

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